Social Listening: Your Audience Is Talking About You, Are You Listening?

Written By Guest User

In this session by Wiebke Leffers, Customer Strategist at Falcon.io, you’ll learn about the importance of ‘social listening’, including what it is and why you and your brand need to take it seriously to manage your reputation, deliver excellent customer service, and make sure you’re not missing out on vital sales.

Guest User
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