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    Features & insight

    Features and insight

    Expert analysis, reporting and long reads on the platforms, people and strategies shaping social media.

    Social overtook TV as the world's biggest news source. Brand content just got a lot more complicated.
    June 27, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    Social overtook TV as the world's biggest news source. Brand content just got a lot more complicated.

    The 2026 Reuters Institute Digital News Report confirms what the trend lines have been promising for years: social and video platforms are now where most people on earth get their news. For social media marketers, that shift isn't just a media industry story. It rewrites the rules of tone, timing, and trust for every brand posting into a news feed.

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    Heineken's WhatsApp Bot Just Won the Social & Creator Grand Prix. Here's the System Behind It.
    June 26, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    Heineken's WhatsApp Bot Just Won the Social & Creator Grand Prix. Here's the System Behind It.

    At Cannes Lions 2026, Heineken took the industry's top social prize for turning irritating voice notes into free pints. The mechanic is deceptively simple. The strategic logic behind it is one every social team should interrogate.

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    LinkedIn is testing topic-based suggested feeds at Cannes. B2B social teams should pay attention now.
    June 26, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    LinkedIn is testing topic-based suggested feeds at Cannes. B2B social teams should pay attention now.

    LinkedIn is piloting a new suggested feeds feature with Cannes Lions attendees this week, surfacing posts by topic rather than by network. Backed by a March 2026 LLM algorithm rebuild, it's the most significant organic reach shift on the platform this year, and the implications for B2B social strategy are immediate.

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    Pinterest's 'Less URL, More IRL' Manifestival is the sharpest platform positioning play at Cannes 2026
    June 25, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    Pinterest's 'Less URL, More IRL' Manifestival is the sharpest platform positioning play at Cannes 2026

    While every other tech company at Cannes Lions is pitching AI tools and attention metrics, Pinterest has built a phones-down, hands-on beach activation that does something far more strategically interesting: it turns the platform's core product tension into a live brand argument. Here's what the mechanism actually is, and why brands should steal it.

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    Your LinkedIn brand page isn't showing up in AI answers. Your executives might be.
    June 23, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    Your LinkedIn brand page isn't showing up in AI answers. Your executives might be.

    New Meltwater data, published May 2026 and amplified by LinkedIn itself, shows the platform has become the second most-cited source in AI chatbot answers for B2B queries. Three quarters of those citations come from personal profiles. For marketers still pouring resource into company pages, that's a strategy problem.

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    Cannes Lions 2026 tells the industry: showing your AI workings is now compulsory
    June 23, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    Cannes Lions 2026 tells the industry: showing your AI workings is now compulsory

    The festival has introduced AI Craft subcategories across its craft-led Lions that require entries to prove AI genuinely changed the outcome, not just that it was used. For social teams making the internal case for AI-assisted content, Cannes just handed them the language to do it.

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    Social Media Marketing Awards 2026: Categories, How to Enter and Key Dates
    June 23, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    Social Media Marketing Awards 2026: Categories, How to Enter and Key Dates

    The UK and Europe's free-to-enter social media marketing awards return on 8 October 2026, on a boat that sails through Tower Bridge. Here are all the categories, who can enter, and how to get your work in before the 11 July deadline.

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    TikTok's Symphony Agent lands at Cannes: what social ad teams need to decide right now
    June 23, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    TikTok's Symphony Agent lands at Cannes: what social ad teams need to decide right now

    TikTok has announced Symphony Agent at Cannes Lions 2026: an AI tool that builds TikTok ads alongside advertisers through a chat-led process, turns prompts into video, matches creators to campaigns, and sits across three of the platform's core ad products. It's TikTok's most ambitious attempt yet to fold AI into the whole campaign pipeline, and it forces a real question for every ad team: how much of the creative process do you hand over?

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    Social Media Industry News Roundup - 22 June
    June 22, 2026
    •5 min read
    Head of Marketing at SocialDay
    Head of Marketing at SocialDayView profile →

    Social Media Industry News Roundup - 22 June

    This week in social media industry news: LinkedIn shares new B2B marketing guidance, Instagram expands personalised recommendation controls into the main feed, Pinterest adds Amazon storefront linking, YouTube broadens in-app messaging, Edits rolls out expanded analytics and AI restyle tools, and the UK considers stronger restrictions on teen social media access. Here's what social media marketers need to know.

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    Cannes Lions 2026: the sessions to see if you work in social media marketing
    June 18, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    Cannes Lions 2026: the sessions to see if you work in social media marketing

    Cannes Lions runs 22-26 June 2026 with 150+ hours of content and around 500 speakers. If your job touches social, content, community or the creator economy, these are the talks, stages and beach takeovers worth your time.

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    The Social Media Career Ladder: Why There's No Clear Path, and What Actually Gets You Promoted
    June 16, 2026
    •5 min read
    The Sauce Editorial
    The Sauce EditorialView profile →

    The Social Media Career Ladder: Why There's No Clear Path, and What Actually Gets You Promoted

    Most social media professionals can't see the next rung. Here is what the people climbing the ladder told us about progression, pay, the skills that actually move you up, and AI. Early findings from The Sauce's Social Media Career Ladder survey.

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    The Social Media Role Is Evolving. Inside a Global B2B Organisation, Here's What It Actually Looks Like.
    June 16, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    The Social Media Role Is Evolving. Inside a Global B2B Organisation, Here's What It Actually Looks Like.

    How social media roles are evolving inside large B2B organisations, from the conductor model to social-first video, based on an interview with AXA XL's Head of External Communications.

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    Social Media Industry News Roundup - 15 June
    June 15, 2026
    •5 min read
    Head of Marketing at SocialDay
    Head of Marketing at SocialDayView profile →

    Social Media Industry News Roundup - 15 June

    This week in social media industry news: Instagram rolls out profile grid rearranging, LinkedIn expands post analytics, Instagram opens Reels post view ads to all advertisers, Meta moves towards deeper off-site personalisation, Snapchat shares new video ad insights, and TikTok announces Community Fest 2026. Here's what social media marketers need to know.

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    Why the Algorithm Is Making Your Brand Forgettable, and What to Do About It
    June 10, 2026
    •5 min read
    Lucy Hall
    Lucy Hall View profile →

    Why the Algorithm Is Making Your Brand Forgettable, and What to Do About It

    Tommy co-founder Marcus Foley took the Social Media Fest stage with a question that stings: how much of what you made last week does anyone actually remember? Here is his Anti-Algorithm Formula.

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    The Human Rebound: Navigating LinkedIn's New Crackdown on Low-Quality AI Content
    May 28, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    The Human Rebound: Navigating LinkedIn's New Crackdown on Low-Quality AI Content

    LinkedIn is pivoting its algorithm to prioritize human expertise over AI-generated noise. Here is what social media pros need to know to stay visible.

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    SocialDay Social Media Fest 2026: The Industry Has Grown Up
    May 22, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    SocialDay Social Media Fest 2026: The Industry Has Grown Up

    What Just Happened? The social media marketing industry gathered in Shoreditch on 19 - 20 May, and the two days that followed produced something rare: a sustained, honest conversation about what this work actually is now

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    Closing the Conversion Gap: Mastering LinkedIn's New Full-Lifecycle Event Suite
    May 17, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    Closing the Conversion Gap: Mastering LinkedIn's New Full-Lifecycle Event Suite

    LinkedIn introduces new tools to drive engagement before, during, and after professional events, transforming virtual gatherings into lead generation engines.

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    Instagram Unveils 'Instants': A Strategic Pivot Toward Raw Content and Real-Time Engagement
    May 16, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    Instagram Unveils 'Instants': A Strategic Pivot Toward Raw Content and Real-Time Engagement

    Instagram's new 'Instants' feature signals a massive shift toward ephemeral, unedited content. Here is how social media pros can leverage it.

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    Making Every Pound Count: The Paid Social Lessons from Inside the UK's Biggest Charities
    May 13, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    Making Every Pound Count: The Paid Social Lessons from Inside the UK's Biggest Charities

    Ellie McGuigan, Senior Paid Social Manager at Cancer Research UK, on the reality of brand-side paid social, the Andromeda update, and why human judgment still wins.

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    The Social Media Project That Changed How People Applied for Jobs at Mercedes-Benz.io
    May 8, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    The Social Media Project That Changed How People Applied for Jobs at Mercedes-Benz.io

    Patricia Fernandes, Social Media Specialist at Mercedes-Benz.io, on building employee advocacy that creates genuine belonging, not just visibility.

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    The Creator Economy Is Growing Up. Is Your Brand Keeping Up With It?
    May 7, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    The Creator Economy Is Growing Up. Is Your Brand Keeping Up With It?

    Gabriella Ryan, Senior Influencer Manager at Leo Burnett, on treating creators as partners, ditching twenty brand messages per post, and what believable credibility really means.

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    How to get your team to start creating content on LinkedIn (without forcing them)
    May 2, 2026
    •5 min read
    Marketing consultant and LinkedIn trainer
    Marketing consultant and LinkedIn trainerView profile →

    How to get your team to start creating content on LinkedIn (without forcing them)

    Employee-generated content helps you activate your team's voices and network to support your brand, but how does it practically work? Where do you even start? Here are some tips to consider.

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    Pinterest wants you to close the app. The campaign that's making a case for inspiration that actually leads somewhere
    May 2, 2026
    •5 min read
    Lucy Hall
    Lucy HallView profile →

    Pinterest wants you to close the app. The campaign that's making a case for inspiration that actually leads somewhere

    Pinterest has launched a campaign built around an idea that most social platforms would never say out loud: the best thing an app can do is give you a reason to close it and go and live your life. The rollout began on 1 May across TV, cinema, out-of-home and digital, and Pinterest is positioning it as its most ambitious paid media campaign to date.

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    Social media job titles: why every door has a different name
    April 30, 2026
    •5 min read
    Lucy Hall
    Lucy Hall View profile →

    Social media job titles: why every door has a different name

    Most social media professionals at SocialDay Social Media Fest 2026 carry a job title nobody else in the room shares. Here is what that means for hiring, salary benchmarking, and the case for a social media career ladder.

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